Privacy Policy and Commitment

Your privacy is important to us at Juxatoneon.

Introduction to Our Privacy Standards

At Juxatoneon, we respect your privacy and handle personal information with care. This policy outlines how and why data is collected on our website to provide optimal service.

We comply with applicable Malaysia privacy laws, ensuring your data is secured and used transparently. This statement covers your rights, choices, and our obligations to safeguard your details.

What Data We Collect

We collect information you give us directly plus data gathered automatically via your interactions, improving your website experience.

Personal Details You Provide

  • First and last name for identifying and addressing you personally.
  • Email address for sending responses and communication.
  • Phone number to contact you, if provided and necessary.
  • Inquiry or feedback details for support or review purposes.
  • Other details you may share via contact forms or similar means.

Automatically Collected Data

  • IP address and location estimate used for analytics and regional adjustments.
  • Browser type and device to optimize your experience.
  • Usage patterns on our site for performance improvement.
  • Cookies to recognize returning visitors and store preferences.
  • Interaction events such as form submissions or navigation choices.

How We Use Information

The information we collect helps us deliver relevant content, respond to inquiries, and improve website functionality.

  • Communication with you about inquiries or support requests.
  • Enhancing website usability and design.
  • Analyzing trends and visitor engagement.
  • Customizing your browsing experience.
  • Maintaining technical functionality and security.
  • Fulfilling legal obligations as required.
  • Handling user feedback for ongoing improvement.

Our Promise: Protecting your personal data is essential. We use administrative, technical, and physical safeguards to prevent unauthorized access or misuse.

How We Share Data

We never sell your data. Information is shared only with trusted partners or authorities as required by law and after strict review.

Use of Service Providers

Third parties may process data on our behalf (e.g., hosting, analytics), always under strict confidentiality agreements.

Legal and Compliance Requirements

When legally necessary, we may disclose data to comply with regulations or protect rights and safety.

Aggregate and Anonymous Data

We use aggregated data for reporting and analytics without identifying individuals.

Your Rights and Choices

You have rights regarding personal information, including how it is accessed, corrected, or deleted on our site.

  • The right to access your personal data upon request.
  • The right to correct inaccurate or outdated information.
  • The right to request erasure of your information.
  • The right to receive your data in a portable format.
  • The right to object to certain processing.
  • The right to restrict how we use your data.

For rights requests or questions about your data, contact our team using the information provided below.

Data Security Practices

We employ multi-layered safeguards, including encryption, access controls, and staff training, to keep information protected.

Technical Safeguards

  • Use of encryption for data transmission.
  • Regular software and security updates.
  • Controlled system and data access.
  • Continuous security monitoring tools.

Organizational Safeguards

  • Staff privacy and compliance training.
  • Regular policy review and updates.
  • Confidentiality agreements with partners.
  • Clear incident response procedures.

Data Retention Period

We store your personal data only as long as it is necessary for our services or to fulfill legal requirements.

  • Stored while your account remains active.
  • Kept as needed for statistics and improvements.
  • Retained for ongoing support or until resolution.
  • Kept for legally required durations.
  • Stored only if you consent to outreach.

Personal data is deleted or anonymized when no longer required for our purposes.

Cross-Border Data Transfers

If data is transferred outside Malaysia, we ensure protections in line with legal and compliance standards.

  • Contractual safeguards for overseas providers.
  • Assessments of security measures at destinations.
  • Regular review of cross-border processes.
  • Transparent communication about data locations.

Cookies and Tracking

We use cookies to understand and personalize browsing. You can learn more or adjust cookie settings in our Cookie Policy.

Cookie Types Used

  • Required for site function and security measures.
  • Aid in analytics and optimize experience.
  • Support theme and content adjustments.
  • Enable core platform features and usability.

You can change cookie preferences anytime in browser settings.

Policy Updates and Changes

We may revise this policy as needed for legal or operational reasons. Notice will be posted promptly on this page.

  • Website banners for major changes.
  • Direct notifications when required.
  • Date stamp updates in the footer.
  • Archived previous versions for reference.

Review this policy regularly for the most current information.

Contact for Privacy Questions

Reach out with privacy questions or requests using the details below.

Juxatoneon

Regus - Kuala Lumpur Visio Tower, Kuala Lumpur 50490 Malaysia

Phone: +60 12-710 1352

Email: content@juxatoneon.sbs

Policy last updated February 11, 2026.

Effective from February 11, 2026.